Supportive Services, Perfectly Matched
Connecting individuals and families with reliable service providers who understand your unique needs.
Live independently with dignity and support.
How helperly works
Our simple process makes finding the right connections easy and stress-free
1
Apply
Click “Let’s Go” to start our 4-step onboarding. Create your profile, share what you’re looking for, and choose to finish by email or onboarding call.
2
Onboarding Interview or Email
Complete onboarding by call or email so we can get to know you. Providers who complete a call can be recommended through our matching system.
3
Subscribe to a Plan
Select a subscription to activate your profile, access chat and the directory, edit your profile, and upload documents like First Aid and CPR.
4
Connect
Browse the directory, chat directly with members, and start building meaningful connections with service seekers and providers in your community.
Choose the support that works for you
Whether you need occasional assistance or comprehensive service coordination, our flexible plans are designed to meet your unique needs.
Full Coordination
Perfect for those who prefer to manage things on their own.
$19.99/month + 20$ OTP
For Service Seekers
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Priority access to urgent or hard-to-fill requests
For Service Providers
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Priority notifications for last-minute opportunities
*Onboarding Fee/20$ OTP waived until October 27th
Why choose helperly
We’re committed to creating meaningful, respectful connections that empower clients to live independently—and support providers in doing the work they love with confidence and purpose.
Founded on personal experience
Founded by a PSW who supports a partner relying on care, Helperly is shaped by a deep understanding of both sides of the care relationship.
Personalized matches
We take the time to understand your needs through onboarding interviews and in-home consultations, so we can create thoughtful, lasting connections
Empowering independence
Our mission is to help people stay in their homes, live on their own terms, and feel confident in their care.
Flexible support options
Choose the level of involvement that works for you—from self-service browsing to fully managed scheduling
What Our Clients Say
Real stories from people whose lives have been improved through Helperly's care matching service.
"Helperly has already connected me with a couple of great attendants and I'm eager to continue using their services to find reliable, competent attendants to assist me with my care. This is exactly the type of service I've been saying I wish existed for a while and I'm very excited to see how many disabled people, especially those of us with more complex care, will benefit from Helperly's services!"
TK
TK
Ottawa, ON
"Since starting with Direct Funding this past winter, I’ve really struggled to find reliable attendants who fit my schedule and needs. Helperly has completely changed that. Within weeks of joining, I was able to connect with dependable, professional support workers who actually show up and care about what they do. The platform made it easy to find a multitude of care workers to help me live independently
ML
Matthew Lamberson
Ottawa, ON
"I'm a wheelchair user and can't transfer on my own. Community care services like CBI are often unreliable, leaving me stuck in bed for hours. Thankfully, Helperly makes it easy to find qualified help by listing providers with details like language, location, and police checks, so I can quickly choose someone who meets my needs."
RC
Rebecca C.
Ottawa, ON
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